We are the original creators of Apache Flink, the open-source unified batch/stream processing system that powers applications for all types of companies, from tech giants (Alibaba, Amazon, Netflix, etc) to more traditional enterprises like banks and telecommunications companies. We contribute heavily to Apache Flink while building enterprise-grade products on top of Flink.
Come join our highly talented team at Ververica and work with friendly colleagues on problems and products that change how companies implement data processing, analytics, and applications. Become part of one of the biggest and most active open-source communities, connect with users around the world, and do work that has a visible impact. You will have the opportunity to contribute to cutting-edge technology or be an advocate for new approaches to long-standing problems.
Innovation thrives when diverse points of view come together. Thus, we strive for an equal and inclusive work environment and welcome diverse life experiences and diverse work/educational backgrounds. We’d love to hear how you bring something unique and valuable to our teams.
Time Zone to work in: EMEA (UTC to UTC+2) or Americas (UTC-4 to UTC-8)
Job Description
We are seeking fulltime Technical Account Managers of all levels to join our technical support team at Ververica. In this role, you will work cross-functionally with our Growth and Development teams helping and supporting our customers in the adoption and usage of Ververica products. You will also, depending on skill and inclination, have the opportunity to support your clients independently and directly, e.g., during evaluations, support issues or training and consulting inquiries.
We are a highly motivated software company originally from Berlin, Germany now operating globally. We love open source but understand commercial needs as well. We are following an open-core business model looking for additional talents helping us achieve our goals and that of our parent company. We are not a start-up anymore, your employment is backed by one of the largest tech companies.
As Technical Account Manager you like working with external clients, the open-source community, and internal colleagues alike. You will be the go-to person for any support topics in the sales and after-sales process and will accelerate the adoption of our portfolio.
You will work with architecture and engineering teams inside of our customers to support and build the best possible stream processing architecture for their use cases, both in their data centers and Clouds. This includes understanding their architectures, giving guidance on how they best design their Flink applications and helping them using our products.
You are (or will become) an expert in building and designing solutions using distributed data processing systems, learn how customers use them and guide our clients on their journey.
What you will do all day is …
… to use your experience to support and solve challenging data engineering and stream processing problems for our customers,
… to identify issues in client’s architectures and help solving them,
… to guide them towards best-of-breed architectures,
… to provide guidance and assistance during the implementation and run phases and make sure projects continue to be successful production deployments,
… to become an Apache Flink and stream processing expert.
You will love this job if you …
... already have some years of experience in a similar or related job for senior positions,
… have some experience in the major Public Clouds (AWS, Azure, GCP) or Private Cloud environments (VMware) or are interested in gaining it,
… have basic Java skills and feel comfortable reading code,
… think K8s, ESXi and EC2 are not just cool number plates,
… are experienced in building and operating solutions using distributed data processing systems on large scale production environments (e.g. Hadoop, Kafka, Flink, Spark) or are interested,
… love to spend the whole day talking about Big Data technologies,
… are curious to learn and apply new things,
… are open-minded and pragmatic,
… have great English skills and like talking to customers.
If this is the next step in your career, please apply! We are looking forward to getting to know you personally.
Please be informed that by applying for the job offer you hereby agree that Ververica would use your personal data in the recruitment process. The legal basis for processing your application data is Article 6 par. 1 lit. b) GDPR. Your rights in respect of data protection can be found in Chapter 3 of GDPR, and you have the right to contact a supervisory authority. Further, you may contact our data protection officer via dataprotection@ververica.com.