Real-time customer engagement:
Asia-Pacific Tour

Why We Are Doing This

Modern businesses generate vast amounts of data every second, but the real advantage lies in transforming that data into meaningful, real-time customer engagement. In this hands-on workshop, you’ll see how Apache Kafka®, Apache Flink®, Postgres, and ClickHouse work together to power real-time customer engagement at scale. We’ll show you how to build streaming architectures that identify and engage high-value customers in real-time, from data ingestion to actionable insights.

What You’ll Learn

• How to combine streaming and analytics to drive smarter, targeted customer interactions, such as real-time promotions and personalised recommendations.
• How to use fully managed, open-source Apache technologies (Kafka, Flink, Postgres, ClickHouse) to create seamless streaming pipelines.
• How to build a modern local architecture that can power real-time use cases
• How to integrate Factor House’s Kpow platform to make Kafka and Flink more observable, accessible, and operationally efficient for your teams.