Attendee Terms & Conditions

1. Terms of Service

These terms and conditions for registration and attendance at the Flink Forward Barcelona 2025 event (“Event”) organized by Ververica (“Event Terms") are binding without qualification or exception, on all persons registered to attend or actually in attendance at our Events (“Registrant,” “you”). By registering for or attending the Event, each Registrant agrees:

1. to be bound by and shall be deemed to have accepted these Event Terms, which the Registrant has read and understood
2. to review and comply fully with all posted instructions onsite at the Event, as well as Flink Forward’s Code of Conduct and Health and Safety Guidelines, which will be updated from time to time in Ververica’s sole discretion and taking into account the recommendations and requirements of the Centers for Disease Control and Prevention, World Health Organization, federal, state, and local governments, local public health agencies, and
3. they have obtained the consent of their employer, to the extent their employer may so require, prior to registering for the Event and becoming bound by these Event Terms

If the Registrant is not authorized or does not agree to any of these Event Terms, the Registrant shall not attend the Event.

2. Payment Information & Terms

Full payment of the Event registration fee must be provided upon submission of the registration form. Full payment must be received at time of purchase. Any Registrants who have not submitted full payment prior to the Event will be charged the day-of rate and required to submit full payment prior to gaining access or entry to the Event. Orders placed on behalf of multiple attendees for group registrations must be current on all group registration fees in order for any member of the group to gain access or entry to the Event.

Please read and understand our transfer and cancellation policies for all registration types.

3. Registration Rates and Discount

It is your responsibility to confirm the price displayed at checkout is the price you expect and agree to pay prior to completing the purchase. Upon submission of a complete registration form, the purchase and rate paid are final. We are unable to adjust, return, or refund previously purchased tickets for any reason, except as stated in our “Cancellations/Refund Policy”

Ververica may offer a discount code as part of a limited-time sale. That code may only be applied towards the designated type of individual or group registration, and the value will not transfer to another type of individual or group registration. Ververica honors only one discount code per ticket per Event. Discount codes cannot be applied retroactively.

4. Registration Confirmation and Scope of Terms

Upon submission of registration, the Registrant will receive a confirmation of the registration via email. Additional rules may apply at the physical Event venue. Nothing in these Event Terms is designed to censor anyone’s speech or conduct on public property.

5. Cancellations/Refund Policy

We understand that life happens; thus, for the Flink Forward Barcelona 2025 conference ticket purchases.

Refunds are permitted according to the following schedule:

1. Refund requests made before 23:59, 29 September 2025 CET will receive a full refund
2. Any requests made after 23:59, 29 September 2025 CET are not eligible for a refund.

We will accept ticket transfers to your nominated person If you are eligible with our provided criteria, please notify us in writing hello@flink-forward.org. If you qualify for a refund, the amount refunded will be based on the actual fees paid for the registration(s) canceled and will be returned to your original payment method.

6. Ticket Transfers

If your plans change, you may transfer your ticket, as long as:

1. the ticket is being transferred to another individual
2. we are informed in writing at least 3 calendar days before the Event

To request a ticket transfer, please email hello@flink-forward.org with a copy of your ticket number or email confirmation, along with the new attendee’s name, email, title, company, and phone number. You must show that you are the original Registrant or authorized by the original Registrant to make changes to the registration.

7. Agenda Changes; Postponement or Cancellation of Event

From time to time, we may make updates to the Event agenda, which may include cancellation of or changes to certain Event activities. While the Event speakers and agenda are confirmed at the time of publishing, there may be substitutions, alterations, or cancellations of the speakers or agenda due to circumstances beyond the control of Ververica. Accordingly, we cannot and do not guarantee any specific speaker, performing artist, entertainment, or other components of the Event agenda. We reserve the right to alter or modify the advertised speakers or agenda, and we will not refund registration fees, provide alternative compensation, or otherwise be liable to you based on these changes. Ververica will take reasonable efforts to update our Website with any substitutions or alterations as soon as reasonably possible.

Ververica is not responsible for any damage or loss as a result of alteration, substitution, delay, postponement, rescheduling, or cancellation of an Event. Ververica will not be considered in breach of these Event Terms or otherwise liable to you, except as specifically provided in this provision, if an Event is delayed, cancelled, rescheduled, or postponed, in whole or in part, as a result of government-ordered closures of venues, services, and other spaces, government-issued shelter-in-place and quarantine orders, government and agency restrictions and recommendations place on individuals and groups of individuals, any law or action taken by a government or public authority, health and travel restrictions, floods, fires, wars, epidemics and pandemics (including without limitation COVID-19 coronavirus), illness, accidents, internet and third party application connectivity, interruption or failure of utility service, electronic or communications failure, war, explosion, fire, flood, drought, earthquake, or other natural disaster, terrorist attack, riots, civil war, loss of electricity, labor or trade dispute, strike, industrial action or lockout, non-performance by service providers and subcontractors, delays by you, and other impediments to performance caused directly or indirectly by any event or circumstances outside Ververica’s reasonable control, that make Ververica’s performance illegal, impossible, inadvisable, or commercially impractical as determined in Ververica’s reasonable discretion. If an Event is delayed, cancelled, rescheduled, or postponed for these or any other reasons, your sole remedy shall be that we will provide you with access to the rescheduled Event or a similar replacement Event, at a later date to be determined by Ververica. Ververica will take reasonable efforts to notify you of any interruptions to the Event as soon as reasonably possible.

8. Authorization for Recordings by Ververica and Event Sponsors

Ververica, Event sponsors, and other authorized third parties may from time to time take photos and videos at the Event, which Ververica and those third parties may later use in any format or medium for promotional purposes, or which may otherwise be used, published or posted by a third party, including without limitation, via online posting on a third party or Ververica/Flink Forward website. By participating or attending the Event, each Registrant agrees that he or she may appear in these photos and videos, and authorizes, and agrees to hold Ververica harmless from, their use in this fashion. The views expressed by any Event attendee, speaker, exhibitor or sponsor are not necessarily those of Ververica or its affiliates.

9. Special Assistance

You are responsible for advising us regarding any special access, accommodations, or other assistance you require at the time you register for our Event, and we will assist you as best we can. In the event your attendance at our Event requires the granting of a visa, you agree Ververica is not responsible for ensuring the granting of your visa and will not issue a refund if your visa is not granted.